This policy applies to visitors of our website and prospective customers. A separate services privacy policy applies to users of our services, which governs the collection and processing of data related to the use of our software platforms.
Cobek Software (USA) LLC (“Cobek” or “we”) maintains a strict privacy policy and is committed to protecting your personal information. This Privacy Policy describes how we use the information that you provide to us when using our websites, products, and services. We will only use your personal information in accordance with this policy.
Legal Basis for Processing: We rely on legitimate interest and/or your consent as the legal basis for collecting and processing personal information through our website and for marketing purposes.
Our websites automatically collect certain information about your visit, including but not limited to: Your IP address, Web browser information, Access times, Referring website addresses.
Additionally, we may collect personal information when you voluntarily complete contact forms or request information about our products and services.
We may also store enquiry information in secure third-party systems, such as customer relationship management (CRM) platforms, to help us respond to your requests and manage our services effectively. All such systems are considered subprocessors and are subject to the same data protection obligations described below.
Our websites also use Google Analytics and AdWords for remarketing purposes. You can opt out of Google's use of cookies through their Network Advertising Initiative. You may also opt out of receiving marketing communications from us at any time by using the unsubscribe link provided in our emails or by contacting us directly.
We use Apollo.io's tracking technology on our website to help identify and prioritize potential business prospects. When you visit our website, Apollo may collect information such as your IP address, browser type, and the pages you visit. This information may be cross-referenced with Apollo's proprietary database to infer business-related identity or company association.
We use this data to better understand interest in our services and to improve our marketing outreach. This processing is based on our legitimate interest in business development.
You can learn more about Apollo's privacy practices or opt out of tracking by visiting Apollo's Privacy Center or contacting us at contact@cobek.com.
We do not disclose Customer Data to third parties unless required by law. However, we may use trusted affiliates, subcontractors, or agents (“Subprocessors”) to help deliver the services. All Subprocessors are contractually bound to ensure the same level of data protection.
We currently engage the following subprocessors in connection with our website, advertising and customer engagement efforts:
- Pipedrive: Customer relationship management (CRM)
- Apollo: CRM enrichment and sales engagement
- Google Analytics: Website analytics and remarketing
- Google Workspace: Email and communication services
- Cobek Software Limited: Support services
A complete list of subprocessors is available upon request.
We implement industry-standard measures to safeguard the data we collect and process. All employees, contractors, and Subprocessors with access to personal information are bound by strict confidentiality obligations.
Cookies are small data files stored on your device for convenience and functionality. You can disable cookies through your browser settings, but some website features may be affected.
We may update this Privacy Policy periodically. We encourage you to review this policy regularly.
If you have questions or feedback about this policy, please email us at contact@cobek.com.
